Telco Fraud Officer Library

 Join GRAPA now (there is no fee for GRAPA membership and anyone interested in Telco Revenue Management, Fraud Management or Finance and Operations can join) and get a free download of our useful and insightful publications and research materials.

Visit the Telco Fraud Officer Program website for more information on the all-new TFO certification program, training, TFO Committee work and more!

Find out what GRAPA members around the world already know. Just choose the material you are interested in, answer a few questions, and get a copy for yourself - all for free!

 

Telco Fraud Officer Webinar Videos and Slide Handouts

The Telco Fraud Officer Committee has been meeting once a week to discuss the new Telco Fraud Officer Course Curriculum. View these webinar videos and slide handouts to get a detailed overview of the new Telco Fraud Officer Course and find out more about what a Telco Fraud Officer will learn during this course!

TFO Day 1: Is Your Telco a Free Meal for Fraudsters? Webinar Video and Handouts

TFO Day 2:
Techno Fraud, Cyber Crime and Phantom Phreaks: High Tech Fraud for the High Tech Telecom Webinar Video and Handouts


TFO Day 3: Broken Trusts: Customer and Employee Fraud Webinar Video and Handouts

TFO Day 4: The Prisoner's Dilemma: Partner Fraud Webinar Video and Handouts

TFO Day 5: Creating a Secure Environment: Dealing with Criminals, Terrorists and Law Enforcement Webinar Video and Handouts

 

 
"Using The Circle of Trust to Enhance Fraud Management in Developing Markets"
Ade Banjoko, Telco Fraud Officer Committee Member
This groundbreaking whitepaper describes a revolutionary new approach to Telco Fraud Management around the world. As new technologies are invented and utilized, fraudsters are learning new and different ways to hack into Telcos' revenues and systems. Learn how Telcos can work together to put a stop to Fraudsters once and for all.
Circle of Trust


Included in this whitepaper:

  • Detailed plans and methodologies for the establishment of a global Circle of Trust Program
  • Why a Circle of Trust would be beneficial to ALL Telcos, worldwide
  • Utilizing the Circle of Trust to combat fraud within the Telecommunications industry, as well as within the government

Download your free copy now

 

Telecoms Fraud and Fraud Risk Prevention 2009 Presentation Slides
Pamela Noriega, Telco Fraud Officer Committee Member and GRAPA Latin American Chairperson

 

Implementing Effective Fraud and Risk Assessment when Launching New Services and Promotions

Assessing the Impact of Migration to VoIP on the Spike in the Enterprise Fraud

Telco Fraud Officer Home Page