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MasterClass REVENUE ASSURANCE BUSINESS ASSURANCE PROFIT ASSURANCE BUSINESS ASSURANCE MARKET ASSURANCE CUSTOMER ASSURANCE

The Industries leading authorative source of certification


The GRAPA - Revenue & Business Assurance Certification provides the professional, as well as their managers and constituents with the confidence of knowing that the individual understands what their job is, how to do it in a professional way, and how to add value to the operations of whatever area they are assuring.

RA & BA  professionals have mastered a vast breadth and depth of subject matter, and understand the many different aspects of risk to the company’s Revenues, Profits, Market Share and Customer Affinity  and how to minimize the losses while maximizing the outcomes.

Every Company is Different
Every Professional Needs Different Information


When it comes to Revenue & Business Assurance, there is always more to learn. But having someone provide focus on the most important areas to make that process as quick and easy as possible is one of the major benefits our programs offer.

Our approach allows the professional to mix and match the different classes in order to get exactly those areas they need to focus on. 

21 Classes to Choose From
(Choose any 10 to Certify) 

How RA fits into ICT. Different disciplines, risks and tools applied to voice, data, fiber, kubenetes, cloud, finance and the rest.

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Professional Practice of RA & BA


Standards for the professional practice of RA in ICT. Principles, ethics, best practices and methodologies and how they are applied. 

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Intro to Controls


An overview of the diverse application of controls to different ICT Lines of Business. 

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RA for MVNO, OTT, IOT, Cloud and Virtual Finance Service Providers 

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How to assure voice traffic networks

How RA protects voice traffic at the network level. Leakage starts at the network level. Assuring CDRs, Network Elements and Provisioning. 

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Best practices in Voice Billing Assurance

Best practices in the assuring of voice traffic. Prepaid, postpaid and convergent billing controls and issues. 

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How to assure Data Networks


Best practices in the protection and monitoring of Data traffic. How to be sure that all of the data is accounted for, and standard controls. 

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Best practices in 3G/4G Assurance

Next generation prepaid and radius billing for 3G and 4G traffic. Securing GPRS traffic and understanding how 3G and 4G data are managed. 
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Assuring Local & Global Interconnect (Intercarrier Traffic)

Partner Assurance for local and international interconnect partnerships. Partner lifecycle assurance issues and controls for voice. 


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Best practices in assuring GSM Roaming

Partner assurance, TAP File, DCH and roaming partnership issues, controls and leakage best practices.  

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Assuring profit, margins, customers and traffic (Business Assurance)


Fundamentals of BUSINESS ASSURANCE. Assuring products, profitibility, lines of busines and customers. MARKET and MARGIN assurance disciplines. 

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Cable, Fiber, DSL & WiFi Assurance


Best practices in the assurance of Satellite voice, satellite data and broadcast. VSAT and Ground Station controls and activity. 

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Assuring Closings, Recognition & Reports



Revenue recognition controls and assurance. Assurance and support for closings. Accounting process controls. 
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Best Practice in the Assurance of MVNO/MNO


Protecting the revenues and profits of MVNO, MVNE , MNO and all variations of Virtual Carrier. Deep controls, boundary controls and the special issues critical to MVNO operations. 

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Corp Cloud, CVPN, MPLS & Corp Svcs Assurance


Assurance of corporate services, commercial grade broadband, MPLS, leased lines, corporate clouds, corporate private networks, managed services, cloud services. 

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RA for mBanking, dFinance and eCommerce


Assuring digital finance revenues for mBanking, agents, banks, partners and electronic funds transfer. Understanding CCSA and PCI DSS. 

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Controls & Assurance of Channels


Assurance of provisioning and activitation activties. Best practices in channel assurance. Supply chain, customer service, CRM, Point of Sale, top up and scratch card controls. 

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Best practices in the assurance of broadcast, data and voice over satellite


Controls for VSAT, Ground Stations, Satellite Frenquency and security. Protecting broadcast , signal encryption and security. 

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Best practices in the assurance of IOT Services and Platforms.


Controls for devices, platforms and IOT Service Configurations.

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Best practices in the use of BI in RA

Use of Data Warehouse, Data Mining and Analytics to improve RA Practices.
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Best practices in the assurance of IOT Services and Platforms.


Controls for devices, platforms and IOT Service Configurations.

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