MasterClass REVENUE ASSURANCE BUSINESS ASSURANCE PROFIT ASSURANCE BUSINESS ASSURANCE MARKET ASSURANCE CUSTOMER ASSURANCE
The GRAPA - Revenue & Business Assurance Certification provides the professional, as well as their managers and constituents with the confidence of knowing that the individual understands what their job is, how to do it in a professional way, and how to add value to the operations of whatever area they are assuring.
RA & BA professionals have mastered a vast breadth and depth of subject matter, and understand the many different aspects of risk to the company’s Revenues, Profits, Market Share and Customer Affinity and how to minimize the losses while maximizing the outcomes.
When it comes to Revenue & Business Assurance, there is always more to learn. But having someone provide focus on the most important areas to make that process as quick and easy as possible is one of the major benefits our programs offer.
Our approach allows the professional to mix and match the different classes in order to get exactly those areas they need to focus on.
4 Designated Certification Tracks to Choose From
A GRAPA Designated Certification Track is a structured and officially recognized sequence of courses designed to guide professionals toward certification. These tracks are curated by industry experts to ensure alignment with global standards and best practices. They include core courses necessary for foundational knowledge and electives that allow some customization based on individual or organizational needs. The objective is to provide a clear, goal-oriented path to achieving certification efficiently and effectively.
Program crafted to equip professionals working with 2G, 3G, 4G, or 5G carriers. This track provides comprehensive background knowledge and exposure to the critical areas necessary for the successful detection, in-depth investigation, root cause analysis, and resolution of revenue and margin leakage across all dimensions of a GSM/Mobile carrier’s operations.
Tools & strategies necessary to optimize operational efficiency & address leakage risks across fixed-line and broadband service ecosystems.Critical technical, operational, and financial best practices.
Purposefully designed to empower professionals navigating the highly dynamic and often chaotic world of Corporate Services, MPLS, Cloud, and Wholesale lines
of business.
How RA fits into ICT. Different disciplines, risks and tools applied to voice, data, fiber, kubenetes, cloud, finance and the rest.
Standards for the professional practice of RA in ICT. Principles, ethics, best practices and methodologies and how they are applied.
An overview of the diverse application of controls to different ICT Lines of Business.
RA for MVNO, OTT, IOT, Cloud and Virtual Finance Service Providers
How to assure voice traffic networks
How RA protects voice traffic at the network level. Leakage starts at the network level. Assuring CDRs, Network Elements and Provisioning.
Best practices in the assuring of voice traffic. Prepaid, postpaid and convergent billing controls and issues.
Best practices in the protection and monitoring of Data traffic. How to be sure that all of the data is accounted for, and standard controls.
Next generation prepaid and radius billing for 3G and 4G traffic. Securing GPRS traffic and understanding how 3G and 4G data are managed.
Assuring Local & Global Interconnect (Intercarrier Traffic)
Partner Assurance for local and international interconnect partnerships. Partner lifecycle assurance issues and controls for voice.
Partner assurance, TAP File, DCH and roaming partnership issues, controls and leakage best practices.
Fundamentals of BUSINESS ASSURANCE. Assuring products, profitibility, lines of busines and customers. MARKET and MARGIN assurance disciplines.
Best practices in the assurance of Satellite voice, satellite data and broadcast. VSAT and Ground Station controls and activity.
Assuring Closings, Recognition & Reports
Revenue recognition controls and assurance. Assurance and support for closings. Accounting process controls.
Protecting the revenues and profits of MVNO, MVNE , MNO and all variations of Virtual Carrier. Deep controls, boundary controls and the special issues critical to MVNO operations.
Assurance of corporate services, commercial grade broadband, MPLS, leased lines, corporate clouds, corporate private networks, managed services, cloud services.
Assuring digital finance revenues for mBanking, agents, banks, partners and electronic funds transfer. Understanding CCSA and PCI DSS.
Assurance of provisioning and activitation activties. Best practices in channel assurance. Supply chain, customer service, CRM, Point of Sale, top up and scratch card controls.
Controls for VSAT, Ground Stations, Satellite Frenquency and security. Protecting broadcast , signal encryption and security.
Controls for devices, platforms and IOT Service Configurations.
Use of Data Warehouse, Data Mining and Analytics to improve RA Practices.
Focuses on leveraging a structured approach to map and assure revenue streams across fixed-platform services like cable, DSL, and fiber.
Covers a controls-based approach to safeguard revenue and enhance profit assurance for mobile banking operations and services.
Controls for devices, platforms and IOT Service Configurations.
Addresses best practices and strategies to minimize revenue loss and ensure compliance in credit card operations.
Focuses on implementing proven controls and best practices to ensure revenue integrity and prevent leakage in cross-border financial transactions
Explores data-driven methods and proven practices to measure, analyze, and optimize profitability across telecom ecosystems
