GRAPA Body of Knowledge Specifications

I. Domain

 II. Techniques

III. Tools

IV. Line of Business

III. Tools

  1. The GRAPA "Tools" Body of knowledge focuses on helping the RA professional to understand:

    1. What tools are available to assist in doing Forensics, Control Management, Corrections and Compliance Management
    2. Major vendors that provide tools
    3. Alternatives to COT (Commercial Off the Shelf) applications (Build your own)
    4. Major features and functions for each tool category
    5. Software selection guidance
    6. Software implementation guidance
    7. Perspectives and practices on the management and effective utilization of tools
 

III Tools

III.A. Fraud management systems

  • Feature, function and operational characteristics of fraud management systems
  • Top 3 FMS feature review
  • FMS Specifications options
  • Selecting an FMS
  • FMS RFP Procedures
  • Staffing for FMS
  • FMS reporting and optimization

III.B. Probes

  • Feature, function and operational characteristics of probes
  • Top 3 PROBES feature review
  • PROBES Specifications options
  • Selecting an PROBES
  • PROBES RFP Procedures
  • Staffing for PROBES
  • PROBES reporting and optimization

III.C. Test Call Generators

  • Feature, function and operational characteristics of test call generators
  • Top 3 test call generators feature review
  • Test call generators Specifications options
  • Selecting an test call generators
  • Test call generators RFP Procedures
  • Staffing for test call generators
  • Test call generators reporting and optimization

III.D. Parallel Rating Engines

  • Feature, function and operational characteristics of parallel rating engines
  • Top 3 parallel rating engines feature review
  • Parallel rating engines Specifications options
  • Selecting an parallel rating engines
  • Parallel rating engines RFP Procedures
  • Staffing for parallel rating engines
  • Parallel rating engines reporting and optimization

III.E. Business Intelligence Systems

  • Feature, function and operational characteristics of Business Intelligence Systems
  • Top 3 Business Intelligence Systems feature review
  • Business Intelligence Systems Specifications options
  • Selecting a Business Intelligence Systems
  • Business Intelligence Systems RFP Procedures
  • Staffing for Business Intelligence Systems
  • Business Intelligence Systems reporting and optimization

III.F. Revenue Assurance Systems

  • Feature, function and operational characteristics of Revenue Assurance Systems
  • Top 3 Revenue Assurance Systems feature review
  • Revenue Assurance Systems Specifications options
  • Selecting an Revenue Assurance Systems
  • Revenue Assurance Systems RFP Procedures
  • Staffing for Revenue Assurance Systems
  • Revenue Assurance Systems reporting and optimization